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Financial Literacy Council
MEETING MINUTES
July 11, 2007
Telephone Conference
Council Members Present:
Paul Auslander
James DeSantis
Liana Fernandez Fox
Cassandra J. Grayson
Doug Heinlen
Deidre Newton
Obdulio Piedra, Chair
Dulce Suarez-Resnick
Council Members Absent:
Richard George
The second meeting of the Financial Literacy Council was
held on July 11, 2007 via telephone conference. The
meeting was called to order by Chairman Obdulio Piedra
at 10:00 a.m. Roll was called by R. Jai Howard, Staff
Director of the Financial Literacy Council.
Welcome and Introductions
Chair Obdulio Piedra opened the meeting by giving his
email address our to any non-committee members who
wished to ask a question or make a comment during the
meeting. He noted that he would acknowledge anyone who
sent him an email during the call.
Chairman Piedra then welcomed and introduced the two
members of the Financial Literacy Council that were
unable to attend the first meeting: Dr. Liana Fernandez
Fox and Doug Heinlen. Both Dr. Fox and Mr. Heinlen took
a few moments to briefly address the group.
Approval of Minutes
Chair Piedra asked if everyone had received and reviewed
the minutes from the June 25, 2007 meeting. He then
asked if anyone had any questions or corrections for R.
Jai. Liana Fernandez Fox asked for clarification on the
meeting schedule, and R. Jai Howard provided correct
dates for remaining meetings in 2008. Motion to approve
minutes was made by Dulce Suarez-Resnick, and was
seconded by Cassandra Grayson. Motion passed.
Recap of June 25, 2007 meeting
Chairman Piedra provided a recap of the first meeting of
the Financial Literacy Council, which took place in
Tallahassee at the Capitol on Monday, June 25, 2007. He
reminded everyone about Government in the Sunshine, and
said that all email to and between Council members must
go through the Staff Director. He also asked the Staff
Director, R. Jai Howard to email the Council members the
first presentation that was done at the June 25th
meeting: Overview of the Financial Literacy Council’s
Charge. The Chair complimented CFO Alex Sink and her
staff for all the work and preparations for the first
meeting, and he congratulated the Council on the
progress that was made.
Follow-up on Information Requested by Council
Members
R. Jai Howard mentioned progress of
www.MyFloridaMoney.com, commenting that meeting minutes,
agendas, and presentations would be posted online. She
reported that she is establishing contact with various
organizations to schedule presentations for futures
meetings, and she asked that Council members forward to
her any contacts that they might have. Diedre Newton
mentioned that she forwarded a contact for DBPR, and Ms.
Howard confirmed receipt of the information.
Ms. Howard reported that the Legal Division at DFS is
working to provide her with clarification on any
limitations for sponsorship and funding for the
Financial Literacy Council. Chairman Piedra mentioned
that the Financial Literacy Council needs to establish
guidelines for funding, mentioning the costs of travel
to the meetings. He solicited help from other council
members. Doug Heinlen mentioned that there might be an
opportunity for funding through the National Governors
Association. Jim DeSantis mentioned that through his
work wit the Florida Council on Economic Education
(FCEE), he has developed a good inventory of public and
private sources for funding in Florida. He volunteered
to serve on a committee to help gather this information.
Ms. Howard also mentioned that she had spoken to Marta
Arrington, Director for the Florida Department of
Financial Services Division of Consumer Services
regarding some of the questions that the council members
posed at their first meeting. Ms. Arrington said that
the Division is currently conducting an assessment of
consumer requests, and she will be happy to have someone
from the Division come before the Council at their next
meeting in Tampa to make a presentation.
Finalize Mission and Goals
Chairman Piedra asked everyone to refer to the minutes
for the June 25, 2007 meeting to review the mission
statement, draft target issues, and draft goals and
strategies. Deidre Newton asked that the Financial
Literacy Council rank the three target issues as
follows:
1. Property taxes, mortgages and insurance
2. Financial Life Cycle of the Consumer
3. Consumer fraud, prevention and recovery
Liana Fernandez Fox offered her commendations to the
group for the development of the mission, goals, and
target issues. She stated that her priority is goal #2,
especially education. She mentioned that there is great
deal of opportunity available in this area, for example
liberal arts mathematics courses.
Cassandra Grayson asked that the Florida Credit Union
League be added to the list of organizations listed
under draft goal/strategy #1. She suggested that the
Council make the list a working list. Doug Heinlen asked
that we add any states that have made great strides with
financial literacy initiatives, i.e. Nebraska. Deidre
Newton asked that we strike the last bullet listed under
draft goal #2: “Focus on insurance, mortgage, and real
estate.”
Paul Auslander mentioned that there is an opportunity
for publicity in the Wall Street Journal. The Council
encouraged Mr. Auslander to pursue the opportunity, and
R. Jai Howard offered assistance through Chief Financial
Officer Alex Sink’s Press Office.
Jim DeSantis mentioned that he had another article he
wanted to share with the Council members and said he
would forward it to R. Jai Howard for distribution to
the group. Mr. DeSantis also mentioned that there are
eight centers across the state dedicated to economic
education, two of which are affiliated with the FCEE.
One is located at USF, and he volunteered to help R. Jai
Howard set up a tour of the Center when the Council
comes to Tampa for their August meeting. He also
mentioned that Ms. Howard should try to contact two
Gubernatorial Fellows who produced a white paper on
financial literacy last year. He gave Tyler Cathey’s
name and contact information in the Governor’s Office.
Ms. Howard will find out more information and try to get
a copy of the paper for the council.
Preview of Draft Agenda
FLC members were asked to review the draft agenda for
the August 15, 2007 meeting in Tampa that was sent to
them. Deidre Newton asked that the Florida Department of
Business and Professional Regulation (DBPR) be added to
the agenda. Dulce Suarez-Resnick asked that we someone
to speak on the issue of property taxes. Chairman Piedra
suggested that Ms. Howard also establish contact with
the Department of Elder Affairs, Office of Insurance
Regulation, and the Florida League of Cities.
Chairman Piedra proposed that the December meeting
scheduled to be in Miami be moved to November 14 and
that a conference call take place on December 12. At the
December conference call the Financial Literacy Council
will review the draft of their report due to the
Governor and Legislature in January 2008. Council
members agreed, R. Jai Howard mentioned that the updated
meeting schedule would be sent out and posted on
www.MyFloridaMoney.com.
Meeting Adjourned
MEETING MINUTES
June 25, 2007
Tallahassee, FL
Council Members Present:
Paul Auslander
James DeSantis
Richard George
Cassandra J. Grayson
Deidre Newton
Obdulio Piedra
Dulce Suarez-Resnick
*Mike Mahon, representing AARP in Doug Heinlen’s absence
Council Members Absent:
Liana Fox
Doug Heinlen
The first meeting of the Financial Literacy Council was
held on June 25, 2007 at 9:00 a.m. in the Capitol, House
Office Building Room 306, Tallahassee, Florida. The
meeting was opened by R. Jai Howard, Florida Department
of Financial Services, Staff Director of the Financial
Literacy Council.
Welcome and Introductions
Chief Financial Officer Alex Sink welcomed the members
of the Financial Literacy Council, and thanked them for
agreeing to serve on the council. CFO Sink gave an
overview of the Florida Department of Financial Services
(DFS), placing an emphasis on the need for financial
education and advocacy of Florida consumers.
Members of the Financial Literacy Council introduced
themselves and the organizations they represent:
Dulce Suarez-Resnick, HBA Insurance Group
Cassandra J. Grayson, Florida Credit Union League
Paul Auslander, American Financial Advisors, Inc.
Deidre Newton, Community Real Estate Services
Richard George, Junior Achievement of West Central
Florida
Jim DeSantis, Florida Council on Economic Education
Obdulio Piedra, Great Florida Bank
Mike Mahon, AARP
R. Jai Howard, Staff Director of the Financial Literacy
Council introduced DFS staff that would be helping
throughout the day: Marsha Cantrell, Mechele McBride,
and Elisa Altomaro.
Overview of the Financial Literacy Council’s Charge*
R. Jai Howard gave an overview of Florida House Bill 825
from 2006, which established the Financial Literacy
Council. The overview included the following: creation
of the Financial Literacy Council; Purpose; Membership;
Meetings, Procedures and Records; Powers and Duties;
Resources; Expiration; Annual Reporting Requirements;
and Contingent Appropriation.
*Please note: all
presentations are available online at
www.MyFloridaMoney.com
Government in the Sunshine – Public Records and
Ethics
Mechele McBride, Assistant General Council, DFS Division
of Legal Services reviewed the “Government in the
Sunshine Law” and the Florida Code of Ethics for Public
Officials. Ms. McBride reviewed the following: the
Council’s prohibition from solicitation and acceptance
of gifts, prohibition from accepting unauthorized
compensation, misuse of public position, and conflicts
of private interest and public duties. She informed
council members that the “Government in the Sunshine”
Law requires all meetings of the council to be open to
the public, publicly noticed in advance and documented
by minutes. Ms. McBride mentioned that “meetings” was a
broadly defined term and included any communications
between two or more council members that pertained to
council business. She also reviewed the Public Meetings
and Records section of the Florida Statutes (F.S.
286.011) that requires all records regarding council
business to be made available for public inspection.
Council members were advised to contact the Financial
Literacy Council Staff Director or the Florida
Commission on Ethics if there are issues that need
further clarification.
R. Jai Howard asked members of the audience to introduce
themselves to the Financial Literacy Council. Those in
the audience were as follows:
Rob Sansome – Kids Wealth USA, Inc.
Debbie Bergstrom-Breeze – Exec. Dir.,
Communities in Schools of Leon County
Leslie Smith – Marketing Director, Envision Credit
Union
Timothy Moseley – DFS, Division of Consumer Services
Jan Hartman – DFS, Division of Consumer Services
Mary Lee Cunill – Communications Manager, Florida
Institute of CPAs
Election of the Chair
R. Jai Howard opened the floor for nominations for the
Chairman of the Financial Literacy Council. Richard
George nominated Obdulio Piedra, and the motion was
seconded by Paul Auslander. The motion passed
unanimously.
Financial Literacy Council Discussion – Part I
Each member of council had the opportunity to speak
about the issues, priorities, and needs of their
respective constituency groups. Council members also
discussed their goals for the council.
Chair Obdulio Piedra led a discussion of what
presentations the council would like to see at future
meetings. Those mentioned included the following: DFS
Division of Consumer Services (break down of 450,000
consumer calls received each year, outreach activities,
etc.), FL Department of Business and Professional
Regulation, FL Department of Education, Florida
Association of Mortgage Brokers, Florida Bankers
Association, Financial Planning Association of Florida,
Florida Association of Realtors, local bar associations,
insurance associations, Florida Institute of CPAs, and
America Saves. The council is also interested in
receiving information from staff on the following:
inventory of Florida organizations and schools covering
financial literacy, list of all publications produced by
DFS.
Chair Piedra also led a discussion about the meeting
schedule for the Financial Literacy Council. The
proposed schedule was based on a quarterly meeting
schedule, with 2 additional meetings in 2007: August 14
in Tampa and November 13 in Miami. The council decided
to meet monthly for the remainder of the year. The new
meeting schedule is listed below:
July 11, 2007
Telephone conference
August 15, 2007
Tampa
September 12, 2007 Telephone conference
October 10, 2007
Orlando
November 15, 2007 Telephone conference
December 12, 2007 Miami
All meetings will begin at 10:00 a.m.
Staff Presentation
R. Jai Howard, Staff Director of the Financial Literacy
Council provided a presentation entitled “Snapshot of
Financial Literacy.” The presentation gave an overview
of current Financial Literacy initiatives of the
Department of Financial Services and the Florida Office
of Financial Regulation. She highlighted other programs
in the state offered by the Florida Jump$tart Coalition
for Personal Literacy, Inc., Florida Council on Economic
Education, and the Florida Institute of CPAs. Ms. Howard
also included in her discussion financial literacy
initiatives in Illinois, North Carolina, and
Massachusetts.
Financial Literacy Council Discussion – Part II
Elisa Altomaro, Department of Financial Services,
facilitated the afternoon session for the Financial
Literacy Council. In this session the council adopted a
mission statement and developed a draft of target issues
and goals/strategies.
Mission statement adopted:
To help all Floridians make informed financial
decisions.
Draft of Target Issues:
1. Consumer fraud, prevention and recovery
For example, identification theft,
lotteries, Internet, etc.
2. Property taxes, mortgages and
insurance
For example, financial responsibility
law.
3. Financial Life Cycle of the Consumer
For example, fundamentals of
investing, credit history and impact on consumer’s
life, savings, money services businesses,
bankruptcy; also focus on education consumer’s early
in life.
Draft Goals and Strategies
1. Study financial problems that affect consumers, which
arise from a basic lack of knowledge of financial
issues.
Florida Banker’s Association
Florida Association of Mortgage Brokers
DFS Division of Consumer Services
Florida Dept. of Education
DFS Regional Field Offices
Florida Institute of CPAs
FDIC – Smart Money Program
Insurance Associations
Local Bar Associations
Financial Planning Association of Florida
Florida Association of Realtors
Florida Dept. of Business and Professional
Regulation
2. Make recommendations for the creation of a single
state resource that empowers consumers and small
business to make informed financial decisions.
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Inventory resources
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Website
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Literature
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Tools to manage finances
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Training resources
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Volunteers presenting to schools and
public
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Focus on insurance, mortgage, real
estate
3. Study and make recommendations to help
citizens and small businesses learn more about financial
issues.
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Establish a hotline
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Website
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List of resources
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Ensure resources are available in
different languages (e.g. Spanish, Creole)
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Bring business and education
together; need businesses to take a proactive
approach
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Foster and support collaborative
partnerships with financial literacy providers
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Identify volunteers and
subject-matter-experts and convey strategy for
utilizing
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Include opportunity for young people
and children
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Need executive endorsement,
sponsorship, and promotion
Public Remarks
Mike Mahon suggested that we ask audience members to
comment on the session to make sure that nothing was
left out. The following people offered comments:
Hugh MacMillan – Wakulla Correctional
Institute (Faith and Character Based
Institution), mentioned the impact that financial
literacy programs have on incarcerated persons
Leslie Smith – Envision Credit Union, emphasized the
importance of focusing on youth
financial literacy education
Marsha Cantrell – DFS, congratulated council for
progress made during first meeting,
thanked them for their commitment and service
Closing Remarks
Chair Obdulio Piedra asked R. Jai Howard to clarify if
there are any restrictions or limitations for funding
that the council can receive. He also asked council
members to brainstorm potential funding sources, to be
discussed at the next meeting. The Chair thanked
everyone for a great first meeting and reminded everyone
of the next meeting – July 11 conference call at 10:00
a.m.
Meeting Adjourned
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